Discover how project professionals can use artificial intelligence to deliver lasting social impact. In this session, Tao Chun Liu, PMP, explores how AI can be paired with project management approaches to support initiatives ranging from PMI Chapter challenges to organising a social impact project within your local community. Learn how to apply your skills and tools in innovative ways to make a difference—where it matters most.

Webinar Summary

• 🤖 AI for Social Good – Tao emphasizes that AI should not be seen as just a tool, but as a colleague or partner. He explains how project managers can leverage AI to bridge generations, empower communities, and amplify social impact.

• 📊 PM Expertise as Key Driver – Project managers already possess resource allocation, leadership, and organizational skills, making them uniquely positioned to lead AI-driven social initiatives effectively.

• 🗣️ Intergenerational Learning – A striking case involved a 10-year-old explaining ChatGPT to elders, breaking down resistance and creating a bridge between youth and seniors through collaborative learning.

• 💡 Internal Chatbots – Tao presents case studies on developing AI chatbots for PMI projects and global events. These bots reduce repetitive Q&A, provide real-time insights, and free PMs from administrative overhead, improving scalability and knowledge sharing.

• 🌍 Volunteer Training & Education – PMI volunteers are taught AI via case scenarios and playful, gamified learning rather than intimidating technical training. The approach includes tailoring solutions to different cultural contexts, such as Nigeria.

• 🎨 Gamified AI Learning – Vulnerable children are engaged with safe, playful, and low-tech AI games. For example, using ChatGPT Vision to interpret kids’ drawings helps them understand AI’s reasoning while reducing fear and building confidence.

• 🧑‍🏫 Respecting Elders & Inclusion – Elders often feel dismissed in tech learning, but playful and respectful approaches restore their sense of contribution. The methodology has been expanded to multiple PMI chapters globally.

• 🛠️ Practical PMI Infinity Demo – Tao demonstrates how PMI Infinity can be used to generate project charters, scope statements, WBS, and Gantt charts, reducing setup time and providing reliable PMI-sourced templates.

• 🌐 Global Lessons Learned – 25% of PMI professionals already use AI, while 82% of leaders see its impact growing. Tao insists on open-sourcing materials and sharing templates across chapters to maximize collective value.

• 🔑 Core Message – Project managers must embrace AI as partners, apply gamified learning for inclusivity, and lead social change initiatives, ensuring knowledge and opportunities reach both vulnerable and privileged communities.