This session reframes conflict from being a disruptive challenge to becoming a strategic asset for leaders and teams. Drawing from real-world project environments and AI-powered practices, participants will explore:

• Why conflict is inevitable in complex projects and why suppressing it leads to hidden risks.
• Types of conflict and resolution strategies that go beyond “staying professional” to actually driving alignment.
• How AI-augmented prompts can help leaders respond to misaligned visions, resource struggles, schedule pressures, and cultural clashes — in real time.
• Practical tools for managers and PMOs, including diagnostic prompts and reframing techniques to turn tension into constructive collaboration.
• The shadow view of conflict — how to spot blind spots, unspoken dynamics, and the uncomfortable truths leaders often overlook.

Through interactive discussion, practical examples, and self-prompts you can use immediately with AI tools like ChatGPT, you’ll learn how to navigate conflict with precision and transform it into a lever for leadership maturity, organizational trust, and sustainable outcomes.