| Strengthening diagnostic networks requires more than technical expertise, it demands structured project management to coordinate complex workflows, stakeholders, and quality systems. This session demonstrates how PMBOK® principles can be applied to improve diagnostic value chains, optimize turnaround time, and enhance system reliability in resource-limited settings. Drawing on practical lessons from Zambia’s provincial diagnostic network, the presentation explores how project management tools support ISO 15189:2022 and ISO 22367 risk-based implementation. Participants will gain actionable insights on integrating project governance, scheduling, risk management, and stakeholder engagement into diagnostic network strengthening efforts. This session is ideal for professionals seeking to bridge the gap between healthcare operations and formal project management practices. |
Speaker
Eric Nyirendais a Project Management Professional (PMP®), Biomedical Scientist, and Quality Management Specialist with a Master of Public Health. He holds multiple ASQ certifications, including Certified Six Sigma Black Belt (CSSBB), Certified Quality Auditor (CQA), and Certified Manager of Quality/Organizational Excellence (CMQ/OE), demonstrating advanced expertise in analytical quality, continuous improvement, and organizational performance.
Eric currently serves as the Provincial Laboratory Coordinator for Right to Care Zambia under the USG-funded Action to HIV Epidemic Control Project. In this role, he provides strategic leadership to diagnostic and laboratory networks across 12 districts and more than 250 health facilities. His work has driven substantial improvements in viral load and EID performance, diagnostic turnaround time, courier network optimization, and the integration of ISO 15189:2022 and ISO 22367 risk-based quality management frameworks.
He is a strong advocate for expanding the use of structured project management methodologies, including PMBOK® processes and PMP® best practices, within the healthcare sector to strengthen diagnostic networks, enhance system reliability, and improve public health outcomes.