This session delves into the critical role of change management in ERP implementations, aligning with PMI’s project management principles and best practices. Chris will explore how to effectively manage the human side of digital transformation, ensuring successful adoption and alignment with organizational goals. Key topics include: Stakeholder Engagement: Strategies for gaining buy-in from stakeholders and end-users, leveraging PMI’s stakeholder management frameworks. Resistance Management: Techniques to address resistance to change, grounded in change management models like ADKAR and Kotter’s 8-Step Process. Communication and Training: The importance of clear communication, role-based training, and ongoing support to drive user adoption, in line with PMI’s Communication Management Knowledge Area. Lessons Learned: Real-world insights from ERP migrations and digital transformation projects, highlighting the intersection of technical execution and people-centric change management.